Find the real one.
Two versions of how work gets done. We map the one that actually runs.
We're an AI-native product studio that builds custom software for companies outgrowing their spreadsheets, manual processes, and disconnected systems. Every engagement starts with a working prototype, not a strategy deck. We think in products, not PowerPoints. If that sounds like how you want to work, keep reading.
See open rolesMost companies have two versions of how work gets done. The official version, and the real one. We find the real one.
Two versions of how work gets done. We map the one that actually runs.
A working prototype, not a deck. Within 2–6 weeks, on their real workflows.
Strategists, designers, developers side by side. Whoever scopes it ships it.
Interview the people doing the work, not just leadership. Trace where data is created, where it's lost, and what's quietly holding it together.
Within 2–6 weeks, a working prototype on their real workflows. Not slides. Not pitch decks. Software the team can click through and stress-test.
The prototype becomes the platform. Replace the intake form held together by email, the reporting tied together by spreadsheets, the workflow living in someone's head.
Roles here span strategy, engineering, design, and operations. The team is small enough that what you do actually moves things.
AI is embedded in every phase: prototyping, development, testing, documentation. It's not a bolt-on. It's how we work. But AI doesn't replace judgment; it depends on it. Every decision about what to build and whether it actually works gets made by a person.
Speed doesn't mean we skip craft. Interactions still feel considered. Error states still get designed. Our bar isn't just shipped. It's the client saying, "this is so nice to use." Business software doesn't have to be bland, and we don't accept it when it is.
Teams are small pods with product ownership and direct client collaboration. Low ceremony, high clarity. No handoffs to a different team. The people who scope the work are the ones who build it.
If you prefer long spec cycles, narrow ownership, or lots of layers, this won't feel comfortable. That's a real read on fit, not a hidden disqualifier.
High agency is an expectation. See something? Own it, solve it, or raise it with a path forward — that goes for knowing when to reach for AI and when to apply your own judgment.
Lift others, listen to different perspectives, and be sure to add yours. We're better for it.
Because it is. We're remote, cross-functional, and working directly with clients. Collaboration only works when you make it work.
Excellence is upholding standards when no one's watching. Teams trust us with their tomorrow. Trust is our main currency — with clients and with each other.
~15 people growing to 50+. Roles evolve, new functions get built from scratch, and early team members shape how the company operates. Real ownership, not a line on a job posting.
No layers, no politics, no six-month wait to get a decision made. You collaborate directly with the people who started this.
A repeatable playbook so small teams can do big work. Onboarding, documentation, and SOPs designed so you hit the ground running and stay there.
A learning budget, team sessions on new AI tools, and time to experiment. The landscape moves fast and we make sure you move with it.
Roles are fully remote and our team collaborates across time zones. We design around async, not against it.
Health, dental, and vision for you and your family. Three weeks vacation, a team break in December, and five paid sick days.
We welcome people from all backgrounds. A team that thinks differently builds better solutions — practically, not just as a policy.
Good work gets noticed here — by peers, not just managers. It's part of how we operate, not a quarterly ritual.
Unedited notes from people on the team — pulled straight from internal channels and onboarding surveys.
Gaining a solid grasp of who we are, what we do and how we do it has me excited — we really are unique, and folks are looking for exactly what we do. The thoughtful growth of the team is impactful and the foundational motions are moving along in the right direction.
After years in traditional companies, joining Switchboard has been a breath of fresh air. From day one, I've had everything I need to do my best work — the right tools, the right support, and a team that genuinely wants you to succeed.
The most energizing thing right now is that I'm learning a lot of new things. Also — one of the things I really like is the team. Everyone is so kind and supportive.
Joining the team and the work we do has been some of the most enjoyable I've experienced professionally.
We build custom internal software and AI for mid-market companies replacing the patchwork that got them this far. If you'd rather ship a working prototype than a strategy document, take a look at what's open.
Send a note to careers@withswitchboard.com and tell us what you'd build. If you'd rather understand the work before applying, our process page walks through how we run engagements end to end.