Loads move fast; the paperwork doesn't. Yours can keep up, with AI and software built around the load, not around the system that tracks it.
Built for
Freight brokers
3PLs
Carriers & fleets
Freight forwarders
Maritime services
Specialized transport
Learn more
The Challenge
The load moves on time. Everything around it moves by hand.
Truckload, LTL, ocean, air, warehouse. The TMS tracks the clean load, your people chase the stuck ones, and billing argues about the charges weeks later.
load_exceptions_wk32.xlsxMBTRAV+1 editing
Load
Mode
Charge
What’s stuck
Days
Load · 48211
Truckload
640
Detention clock running
3
Load · 48307
Ocean
1,850
do we eat this one?
1112
Load · 48344
LTL
TBD
Reweigh disputed
6
Load · 48390
Air
2,140
POD never came back
5
Load · 48402
Warehouse
480
Dock slot missed
2
Without an agent
With an agent
01The stuck loads
The stuck loads live outside the TMS.
A tab per week, edited by whoever is on shift, and no record of the call.
02The exception call
The answer changes with the shift.
Accept the detention charge or reroute the load. Two shifts, two answers, and nobody decides until morning.
“Do we eat the detention?”
Day shiftYes
Night shiftNo
This loadWaiting
With AI in the mix
The agent reads the contract and the lane history, then applies the same test on every shift.
88 accessorials checked
03The settlement
The invoice and the rate confirmation don’t match.
Someone chases the difference for days while the customer waits on a credit.
Rate con2,410
Invoice2,685Δ
Customer2,410
With AI in the mix
All three2,410
Every charge tied back to the rate confirmation before the invoice goes out.
…and many more use cases
Capabilities
The AI our clients actually put to work
Not a product menu. These are the capabilities we design, prototype, and ship inside your operation, in whatever combination the work calls for.
Document & data extraction
Any document you handle, turned into usable data.
Rate cons, BOLs, and PODs
Checked against your rules
Written to your systems
Agentic workflows
Multi-step work that runs start to finish.
Carrier onboarding packets, end to end
Check-call and track-trace exceptions routed
Approvals where you require them
Decision support
Faster calls, with the evidence already attached.
Your quoting and routing rules, encoded
Evidence surfaced up front
Judgment stays with your team
Risk, compliance & audit
Oversight that builds its own paper trail.
Detention and accessorial claims documented
Policy enforced in the workflow
Actor, time, and reason logged
Reporting & analytics
Reporting that renders from the source, not by hand.
Margin per load, with lineage
Built from live data
Your team reviews, not rebuilds
Conversation & voice
Client conversations handled in plain language.
Customer and carrier calls and emails
Full context from your systems
Resolved or escalated cleanly
Your own operating platform
The interface your team has always dreamed of. It now costs less to build than to keep renting your way around it.
One interface, not six logins
No per-seat bill as you grow
AI inside the work, not beside it
Most firms put three or four of these to work. A Jumpstart finds which ones earn their place, on your own files, before you commit to a build.
Case study
A maritime operator, rewired in place
Quoting, tracking, and collaboration, rebuilt around how the team works
A cargo surveying firm with 40 years at sea brought us in to make the systems match the work, from quoting to global rollout. Quotes that took an hour now take a few clicks, the work moved off the spreadsheets, and leadership steers with live numbers instead of instinct.
You already have customer contracts, carrier agreements, and insurance auditors who check the paperwork. We build inside your rules. That shapes the work from day one, instead of becoming a checklist at the end.
We build to your rules
Your approval chains and record-keeping rules go in from day one. If your policy says a person signs off, the system enforces it.
Not our first rodeo
Our team has worked with personal data, SOC 2 requirements, and records a regulator can ask for. Yours won't be the first security review we've answered.
You own everything we build
The code, the accounts, and the documentation are yours. Nothing to hand back at the end, and the architecture is your IP to use forever.
Where to start
One workflow, one team, or the whole firm
Some firms arrive with one process that's breaking. Others want to rebuild how the business runs. We meet you where you are.
Start here
AI Jumpstart
A few weeks to map how a file really moves, audit your stack, your data, and your controls, and find where AI pays back. Delivered with a working prototype on your own files, before anyone commits to a build.
Your prototypes built into production software by a lean team that stays through launch, rollout, and your first audit on the new system. The code is yours, in your own accounts.
Do you integrate with our TMS and the rest of the stack, or replace them?
Integrate first. Your TMS does what it was bought to do, and ripping it out is rarely the highest-value move. We build the layer around it: the intake and extraction that fill it, the exception paths it was never designed for, and the margin reporting it can't produce. Sometimes the honest answer after a Jumpstart is that a core system needs replacing, and we'll tell you that. But it has to earn it.
Our data is EDI, emails, and scanned PDFs. Is that workable?
That's the normal case, not the exception. Rate cons arrive as PDFs, PODs come back as photos of paper, and half the day lives in an inbox. Reading messy documents and turning them into usable, checked data is one of the things AI is genuinely good at now, and it's usually where a logistics engagement starts.
Will our ops team actually use this?
That's the design constraint we take most seriously. We build around how your dispatchers and coordinators already work, in the tools they already live in, instead of handing them another login to ignore. The system carries the routine loads and the paperwork; exceptions still route to a person, because that judgment is the job. Adoption is part of the engagement, not something we hope happens after.
How fast can we see something real?
Weeks, not quarters. A Jumpstart is a few focused weeks inside your operation: we map how a load really moves, audit the stack, the data, and the controls, and deliver a working prototype on your own loads before anyone commits to a build.
What does the AI decide on its own?
The reading, matching, and routing: pulling a rate con into the system, matching a POD to its load, flagging a detention clock, drafting the status update. Commitments and customer calls that need judgment stay with your team, and every automated action is stamped with what happened, when, and why.