The checklists, workflows, and patterns we use with clients to reduce manual work and make operations easier to run. Take what's useful. Share it with your team.
The same artifacts we hand to clients during an engagement. Open one, fork it, and put it to work this week.
Justin brings thoughtful takes on enterprise software, automation, and how modern teams operate.
Map current processes and identify automation opportunities in an hour.
A scoring framework for deciding when to build custom versus adopt off-the-shelf software.
Reference material to circulate with your team or steering committee. No forms, no friction.
A step-by-step guide to identifying and implementing your first automations. A dozen ideas you can put to work this quarter.
The comprehensive resource for choosing the right software — evaluation rubrics, scoring sheets, and negotiation checklists.
Podcasts and recorded conversations on AI, automation, and how operations actually work in mid-market companies.
Justin Watt on why AI adoption often fails and how companies can build operational systems that deliver at scale.
Hype versus reality with AI tools, the three pillars of modernizing a company (people, process, technology), and more.
Joanna Li, COO and co-founder of Switchboard, on how automation and AI are reshaping small-business operations.
Short insights on automation, AI, and modern ops. No spam, just practical ideas you can use this week.
A before-and-after look at how a team reduced manual work and gained operational visibility.
View the case studyA page you can share to answer the questions your team will ask before greenlighting a project.
Open the pitch guideIf you want support improving workflows and automating the right work, let's talk.
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