Who we partner with
Switchboard is trusted by organizations at every stage of growth—from nimble startups to established companies.
Our clients come from industries like SaaS, finance, e-commerce, and more, all with a common goal: transforming operational complexity into seamless systems that enable innovation and scale.
Why teams choose Switchboard
Teams turn to us because they’re tired of band-aid solutions and want to build long-term operational excellence. Here’s what sets us apart:
1. Purpose-Built for Digital Operations
Most consulting firms promise transformation but leave behind complicated frameworks and generic tools. At Switchboard, we’re different.
We focus solely on improving your digital operations: the workflows, tools, and systems that power your business.
Every recommendation is tailored to fit your team’s unique challenges, and we’re hands-on in helping you execute.
From defining strategy to deploying tools and designing custom workflows, we don’t just consult—we make it happen.
2. Engaging, Empowering, Effective
Processes and tools only work if people actually use them. That’s why Switchboard’s approach goes beyond technical expertise to focus on empowering your teams.
• User-friendly systems: We design workflows and tools that are intuitive and easy to adopt.
• Thorough training: We make sure everyone—from power users to occasional participants—feels confident and supported.
• Documentation you’ll actually use: No jargon, just actionable, clear resources.
After working with us:
• 3x Increase in team engagement with tools and workflows.
• 40% Faster workflows by eliminating bottlenecks.
• 90% Fewer errors due to streamlined processes and better data hygiene.
What we do
Your team’s potential shouldn’t be held back by inefficiencies, scattered tools, or disconnected processes.
At Switchboard, we transform your operations into a seamless, powerful system that drives progress—not problems.
Streamlined Operations
We ensure your business runs like a well-oiled machine, empowering your team to focus on what matters.
Operations Management Consulting
Solve bottlenecks and improve effectiveness across your business.
Org Design
Build teams and workflows that work better together.
Process Mapping & Design
Visualize, optimize, and document processes for clarity and improvement.
AI & Automation
AI and automation aren’t just trends—they’re tools that revolutionize how work gets done.
AI Automation Strategy
Discover where AI can have the greatest impact on your business.
AI & Automation Implementation
Build workflows that free up your team for more meaningful work.
AI-Enhanced Processes
Use AI to speed up decision-making, reduce errors, and improve customer experiences.
Smart Tools and Technology
Get the most out of your tools with expert strategy and execution.
Tool Strategy & Implementation
Discover, plan, and deploy the tools that fit your team best.
Internal Tool Design & Development
Custom-built solutions to address your unique challenges.
Testing & QA
Ensure your tools and workflows deliver consistent results.
Data that works for you:
Data is one of your most valuable assets—if it’s clean, accessible, and actionable. We make it happen.
Data Strategy
Create systems that transform raw data into actionable insights.
Data Architecture
Build infrastructures to unify your data.
Data Cleanup & Preparation
Turn messy, scattered data into a reliable foundation for decision-making.
