Build the future of operations and AI with us

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HOW WE WORK

Principles we put into practice every day

  • We start by deeply understanding client workflows, goals and bottlenecks.
  • Every solution is tailored, combining strategy, systems thinking, and the right AI/no-code tools.
  • We automate the tedious, document the important, and build systems that scale.
  • Our clients are growing fast, and we grow with them.
  • You’ll help build clear, efficient processes that free people up to do meaningful work.
PRINCIPLES WE LIVE BY

What guides how we show up,
with clients and with each other

Real over rhetoric

We’re about action, not just advice. You’ll make meaningful progress daily, not sit in endless meetings.

We get in your shoes

Every project starts with empathy. We get close to client challenges, and you’ll be part of designing thoughtful, tailored solutions.

A culture of curiosity

You’ll be surrounded by people who love to learn. We constantly sharpen our skills and share what we’re learning.

Efficiency focused

We don’t glorify “busy.” You’ll help build lean processes that focus on what really moves the needle.

Communication is key

You’ll never be in the dark. We believe in clear, respectful communication, not micromanagement or guesswork.

Partner, not provider

Clients see us as an extension of their team. You’ll build lasting relationships and celebrate shared success.

OPEN ROLES

Your next role is here

Join a growing, remote‑first team that helps companies modernize their workflows and free up time for meaningful work.

We blend strategy, workflow design and AI/no‑code tools to streamline processes and boost revenue.

Business Systems Strategist

Location: Canada or US
Type: Full-time, remote

Tired of watching smart teams get bogged down by their own systems?...

Learn more →
Technical Project Manager

Location: Canada or US
Type: Full-time, remote

We’re hiring a Technical Project Manager to lead no-code and custom software builds, helping clients...

Learn more →
BEHIND THE SCENES

Life at Switchboard

We’re a remote‑first team.

Our team is spread across Canada, U.S. and Latin America, and we thrive on flexibility and trust.

We invest heavily in processes and tools so you can work from anywhere and still feel connected.
Remote first
Recognition
Community
Structured processes
Growth
Diversity and inclusion
IN THEIR OWN WORDS

What our team says

After years in traditional companies, joining Switchboard has been a breath of fresh air. From day one, I’ve had everything I need to do my best work - the right tools, the right support, and a team that genuinely wants you to succeed.
The most energizing thing right now is that I’m learning a lot of new things. Also, one of the things I really like is the team, everyone is so kind and supportive.