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Principles we put into practice every day
- We start by deeply understanding client workflows, goals and bottlenecks.
- Every solution is tailored, combining strategy, systems thinking, and the right AI/no-code tools.
- We automate the tedious, document the important, and build systems that scale.
- Our clients are growing fast, and we grow with them.
- We help build clear, efficient processes that free people up to do meaningful work.
How we show up, with our client and with each other
Real over rhetoric
We’re about action, not just advice. You’ll make meaningful progress daily, not sit in endless meetings.
Walk in their shoes
Every project starts with empathy. We get close to client challenges, and you’ll be part of designing thoughtful, tailored solutions.
A culture of curiosity
You’ll be surrounded by people who love to learn. We constantly sharpen our skills and share what we’re learning.
Efficiency focused
We don’t glorify “busy.” You’ll help build lean processes that focus on what really moves the needle.
Communication is key
You’ll never be in the dark. We believe in clear, respectful communication, not micromanagement or guesswork.
Partner, not provider
Clients see us as an extension of their team. You’ll build lasting relationships and celebrate shared success.
Life at Switchboard
Spread across Canada, the U.S., and Latin America. We thrive on flexibility and trust.
We invest heavily in processes and tools so you can work from anywhere and still feel connected.
What our team says
Gaining a solid grasp of who we are, what we do and how we do it has me excited as we really are unique and folks are looking for exactly what we do. The thoughtful growth of the team is impactful and the foundational motions are moving along in the right direction.
After years in traditional companies, joining Switchboard has been a breath of fresh air. From day one, I’ve had everything I need to do my best work - the right tools, the right support, and a team that genuinely wants you to succeed.
The most energizing thing right now is that I’m learning a lot of new things. Also, one of the things I really like is the team, everyone is so kind and supportive.
Joining the team and the work we do has been some of the most enjoyable I've experienced professionally.
Your next role is here
Join a growing, remote‑first team that helps companies modernize their workflows and free up time for meaningful work.
We blend strategy, workflow design and AI/no‑code tools to streamline processes and boost revenue.
Business Systems Developer
Location: Canada or US
Type: Full-time, remote
You know that feeling when you see a clunky internal tool or process and think, "I could rebuild that so much better"? That's the energy we're looking for...
Business Analyst
Location: Canada or US
Type: Full-time, remote
As a Business Analyst, you'll be the engine behind our strategy work. You’ll work alongside our Business Systems Strategists who lead client conversations and shape recommendations...
